Make Meetings Work

This one-day course is designed to provide a framework for planning, participating in, and conducting successfully meetings.

Participants will be engaged in simulated activities to enable them to practice and develop effective meeting skills.

Topics include:

Part A: The Meeting Process

Understand why meetings should be conducted
The difference between formal and informal meetings
Common meetings misconceptions
Simulation Overview

Part B: Planning and Preparing for Meetings

Create meeting objectives
Choose appropriate time and location for meetings
Prepare effective meeting agendas
Take minutes correctly during meetings
Draft and circulate minutes
Simulation Overviewrts

Part C: Chairing Meetings

Set meeting tone and create the right environment
Facilitate effective meetings
Communicate effectively as meeting chair
Handle conflict and difficult participants
Evaluate meeting
Simulation Overview

Audience: Managers and general staff