Now That You Are a Manager

The objective of this program is to provide participants with the essential skills and tools to manage people. The program is highly interactive, and combines small group and individual work, assessments of personal management skills, role-plays and strategizing around specific challenges. Participants leave with a personal action plan for on-job application.

Topics Include:

Managing in an age of uncertainty and change
Making the transition to management
Mapping the expectations of others
The “employment deal” –unarticulated questions that drive performance
Credibility and trust – fundamental ingredients for success
Defining responsibilities and decision making
Key considerations in planning your unit's work
Setting performance objectives

Audience: Managers