TELCAM TRAINING & CONSULTING

Our Client’s Comments

Here is what some participants' say:

"The political savvy program gave me valuable strategies, and an understanding of politics. The most effective segment was the types of power -- when and how to use each".

"You are very motivational about this topic – obviously a “political animal"

Kelly McManningwell
Eli Lilly Canada Inc.

"Great presentation! I learned some valuable information. The section on coping strategies and the roadmap were the most effective. Interesting discussion and case studies. Good visual, great participation."

YMCA of Greater Toronto

"The political savvy program was well balanced. It increased my awareness and provided valuable insight. The most effective segment was the information on corporate culture. This is needed to survive in organizations. I enjoyed the group discussion and role-play exercises."

"I would recommend your program to anyone to increase awareness. Norma is a dynamic and valuable presenter."

Phillip Frater
Customer Information Analyst, Canada Trust

"The political savvy course has valuable learning points. Hopefully exercises can help change/enhance behaviour."

Ann, Nortel

"An excellent customer service program; this program will allow me to rebuild my approach to customer service more efficiently and in a more informative manner."

Andrew Johnstone, Financial Concept

"An excellent customer service program. Working in a team, everyone was active, not just sitting around and listening to a lecture. Enthusiasm and high energy -- Norma."

Noreen Dyer-Kerr, Channell Commercial

"Excellent presentation -- was well done, very informative and enjoyable. Thanks Norma."

United Achievers' Club of Brampton

"Excellent customer service program -- Norma is an excellent facilitator."

Mary Rorras, Mobile Manger, All Trans Credit Union

"Excellent customer service program -- the information was well presented, clear, concise and useable. Norma has a high level of energy."

S. Walters, Community Microskills

"Excellent! She had everything -- was exceptional and I have learned more today than I have every learned before. We need more speakers like her."

Anthonia Devonish, Community Microskills

"Thoroughly enjoyed your presentation; very knowledge speaker."

Nicole Moore, Manager, Armor Personnel

"Very refreshing, insightful, valuable for re-enforcing good action "today life skills."

David R. Smith, Vice President, Xycorp Inc.

"The energy level was great. The information is well organized and well presented."

A. Johnson, United Achievers' Club of Brampton

"Excellent course! Gave me a broader knowledge, insight and skills"

Nat, ACF Financial

"An excellent presentation by a vibrant group session facilitator"

Herbert Boland, Auditor

"Excellent team building program" – Great insights for personal and corporate growth and development"

Kirk Mark, Caribana

"Today's team building program was excellent -- makes you think. The best usable idea is having the right attitude -- positive thinking."

Andrea Bramble

"I enjoyed 'Connecting Your Way To Success' as much as I found the presentation helpful and empowering for my search for employment. I would like to thank you again for taking the time to talk to me personally at the end of the workshop."

Dirk