Day 1: Introduction to Leadership
Leadership Definition
Leadership versus Management
Leadership traits and process
Leadership Qualities
Day 1: Leadership Skills
Tasks versus Relationships
The Three Skills Approach
The Skills Model
Behavioural Approach
Strategic Agility and Empowering Teams
Decision-Making
Day 2: Types of Leadership
The Common Styles
Strengths and Weaknesses of each type
How to Use Each Type of Leadership Style
Application and Criticism
Day 3: Leadership Style
Directive and Supportive
Power
Crisis Management
Cross-Cultural
Day 3: Communication
Types of communication
How to communicate with Diplomacy
Effective Listening
Day 4: Gender and Generational Leadership
Male versus female leaders
Generational (Boomers, Generation X, Millennium, and Gen Z)